Privacy Policy
Last updated: 03/11/26
Tune Design Office Limited (“Tune”, “we”, “us”) is a product development studio based in New Zealand. We respect your privacy and handle personal information in line with the New Zealand Privacy Act 2020.
What we collect
Your name, email address and phone number when you book a call, fill in one of our forms (including forms on Instagram and Facebook) or contact us
Information you choose to share about your product idea or business
Booking details, such as your call time and answers to our pre-call questions
Basic website and advertising data, such as pages visited and which ad you came from, collected through cookies and tools like the Meta Pixel
Payment details, which are processed securely by Stripe and never stored by us
Why we collect it
To respond to your enquiry and book your call
To provide our services if you become a client
To send occasional special offers and product development tips, only if you opt in. You can unsubscribe at any time.
To understand which of our marketing works, so we can improve it
Your product ideas stay confidential
We treat the details of your product as confidential. We only share them with manufacturers or suppliers when we’re working on your project and with your agreement. We’re happy to sign an NDA before you share anything.
Who we share it with
We never sell your information. We use trusted service providers to run our business, including Meta (Instagram and Facebook), Calendly, Google, Notion, Stripe, Xero, and Squarespace. Some of these providers store information outside New Zealand, for example in the United States or Australia. We only use providers we trust to keep it secure.
How we keep it safe
We store your information in secure, password-protected systems, keep it only as long as we need it, and limit access to our team.
Your rights
You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. Email us at hello@tunedesignoffice.com.
If you’re unhappy with how we’ve handled your information, please contact us first. You can also contact the Office of the Privacy Commissioner at privacy.org.nz.
Contact
Tune Design Office Limited
hello@tunedesignoffice.com
H2, 29 Keeling Road,
Henderson, 0612,
Auckland,
New Zealand